Engagement is the key metric you should be watching as you market your business on Facebook. The higher your engagement the more people are listening to what you have to say. I’d rather have 100 people listening to me than 10,000 ignoring me. Here are 9 ways to get your engagement higher.
Post at the Right Time
Post when your followers are most active. Post consistently, your followers should know when to expect new content. Every industry has a different time when their posts do best, it all depends on the audience. You can look up the most popular times to post on Facebook and start there, adjusting as you see the times your audience is online.
Don’t Just Post Ads
How often do you log on to Facebook hoping to see some ads? Everyone else is the same way, even ads we interact with are interruptions to the reason we are on Facebook in the first place. If all you post are ads people will have no reason to follow you or engage with your content. Post content related to your brand. News, stories, events, funny content, anything that you think your audience would like to hear and keeps within your brand personality. So, what are your followers looking to see while they are on Facebook?
Visual content rules on Facebook so make sure yours pops. Don’t post the same pictures over and over, keep your content fresh and visual. Use different looks that are consistent with your brand image. If you aren’t as skilled in graphic arts use a program like Canva to give your page a professional look. Image is everything, make sure yours says the right things.
Analyze What You Did Right
Look over your most popular posts and figure out why they did well. Improve on that and you keep improving your engagement. You can test content to find out what makes it better, was it a color, a certain call to action, a specific subject. Always be looking at the insights tab on your page, it gives you all the clues you need to grow your audience and get them engaging with your page.
Tailor Your Content to Facebook
What’s trending? What are people looking for? How-to guides, heartwarming stories, quizzes, surprising stats, and bold opinion pieces tend to dominate the Facebook landscape. Every brand is different and not every type of content will work for you. Keep your brand personality consistent, if it’s a serious reserved brand it could look bad to post jokes. Watch other brands and see what works for them, they might have the market research resources you don’t.
This is Social Media, with emphasis on social. If someone takes the time to comment, respond. Engaging with followers creates more engagement on your page. Many brands just fire and forget, never chatting with their audience, don’t be like them. People like interacting on social media, the ones that don’t like interacting would have never commented. It’s ok to delete inappropriate comments but the rest deserve your attention.
Call to Action
Consistently use calls to action. Like my page. Follow us for more content like this. Share this with friends. It encourages them to engage and interact and to bring others onto your page to interact. Likely people interested in your page know people like themselves who would also like your content so encourage it as much as you can, just don’t get carried away.
Keep it Short
You can post longer articles on your Facebook page just don’t expect as much engagement. A lot of people want quick, bite-sized content or they are on mobile, so they skip the wall of text. If you decide to post longer form content make sure there is plenty of quick, visual content as well to keep the mobile users happy. If your audience is predominantly on the phone you may want to save the long post for your blog.
Put your video directly on Facebook. You shouldn’t be surprised that Facebook prioritizes its own content over sending someone to another page to see a video. You can post links to your video channel in the description or comments if you are trying to drive traffic that way. Video links are ok but if it’s your own content post it direct for a boost in visibility and engagement.